Simtex’s Cloud / Hosted PBX platform is a comprehensive enterprise-grade telephony solution for your business. In an era defined by digital transformation and remote collaboration, our state-of-the-art Cloud PBX system ensures your organization stays connected, efficient, and ahead of the competition.
At Simtex, we champion clarity with our ‘One Plan Per Extension’ pricing. No hidden fees, just straightforward billing for each phone/extension you use. Plus, selected plans come with a free softphone, ensuring seamless communication wherever you are. With Simtex, staying connected is both simple and cost-effective.
Simtex provides you with a comprehensive management portal to manage all aspects of the CloudPBX at any time. Manage:
Bria Enterprise provides desktop and mobile softphone applications that facilitate best-in-class calling and robust call control features. Whether used for inbound or outbound calls, Bria makes it easy to integrate contacts from various sources, streamline communications, and manage calls from one easy-to-use interface.
Up to 4 devices per user: Windows, Mac, IOS and Android
*Bria Enterprise softphone included free of charge for all PhonePlus and PhoneMax plans.
A business with multiple locations and a Simtex Cloud or Virtual PBX solution are a perfect match. Handsets can be located all around the world acting as a single cohesive system, giving you the ability to call your colleagues on the other side of the country for free.
A national company wanting inbound call coverage across multiple timezones can also benefit by having a single inbound number handled by staff in multiple timezones. Great for staff who work from home, or regional offices where calls to/from capital cities can be expensive.
With voicemail to email you can receive your voice messages on your mail enabled mobile phone or desktop pc. If you prefer to dial in then that’s ok too!
An auto-attendant receives and routes calls by voice menu in place of a dedicated receptionist. Users can direct dial an extension, leave a message or choose who they wish to speak with, for example: “1 for sales, 2 for support”.
See who is calling you, no need to jot down phone numbers on scrappy pieces of paper
Like HD video, HD voice provides a clearer, more natural sounding telephone system. No more problems distinguishing between ‘f’ and ‘s’ (requires compatible handset, Simtex to Simtex calls only).
No more nasty on-hold music. For a small once-off setup fee of $99 we can upload a custom wav or mp3 file to be played to your callers when put on hold.
Simtex’s sophisticated provisioning system takes care of handset configuration plus firmware updates automatically, all remotely. If you have purchased Polycom phones, simply open the box, plug them in and they will configure themselves.
Our online MyAccount portal gives you the ability to make instant changes to your telephony service. Forward your calls, change diversion, adjust voicemail as required from anywhere in the world.
Want to know how much you are spending on the phone? Simply jump on to our MyAccount portal and you can see the calls you have made in real time..
If you would like to block your outbound CallerID, simply jump on to our MyAccount portal and enable CLID blocking. You can turn it on and off as you please, and changes are real time.
Single phone to hundreds of phones. Your rapidly expanding business can grow without the need to buy expensive line cards or new PABX systems. Simply purchase more handsets, plug them in at your office and you’re done.
Cascading FollowMe service is available. Inbound calls will ring a list of numbers in turn. Call your desk phone, then your mobile, then your house.
Calls between Simtex/Zetta services are free of charge. If your business has multiple locations, calls between phones & transferring on-net calls are free of charge.
Simtex’s voice platform is hosted in multiple data centres around Australia. If one is to fall out of service, our high-availability secondary sites will take over automatically.
We aim to provide carrier grade uptime. We house redundant equipment in dedicated data centres with 24×7 pro-active monitoring.
We take the complexity and frustration out of your phone system. Call us from 6am to 6pm Monday to Friday (AWST) and speak to someone in Australia who can assist you on the spot.
Some important further information:
Per-minute rates are charged in 1-second intervals (excluding international).
The included DIDs are new capital city numbers only. The price does not include ported numbers.
We offer a wide variety of VoIP handsets, cordless and conference phones. All of which are available to purchase during the signup process.
Simtex will pre-configure or pre-provision the hardware meaning when you connect the device to your network, it will automatically update its firmware and configure itself ready to use. No more complicated handset configuration required.
Pricing below includes GST and our Cloud PBX handset setup on 36 month contract. Devices are not locked to Simtex.
