What's New

IVR designers can now create custom scripts within call flows with built-in validation, error handling, and clear support guidance for implementing advanced business logic.

IVR designers can now create custom scripts within call flows with built-in validation, error handling, and clear support guidance for implementing advanced business logic.

Enhance your system security with new IP-based access control that allows you to block or restrict access from specific IP addresses.

Monitor SIP registration events and contact status history to gain transparency into your system's communication activities and troubleshoot connectivity issues.

Better organize blocked phone numbers with optional description fields, making it easier to document why numbers are blocked and maintain your call blocking policies.

Updated fax color scheme and cleaner IVR Designer interface for better usability and visual distinction between service types.

Your sorting preferences, column selections, and pagination settings in all list views are now remembered, eliminating the need to reconfigure your view preferences.

Phone number input fields in the IVR Designer now include better validation rules and clearer tooltips to help you enter numbers correctly.

IVR administrators can now toggle Media Bypass on Queue nodes to choose between direct media routing and DTMF detection modes for more control over call handling.

IVR Designer input fields now provide clearer error messages and more accurate pattern matching, helping you build more reliable call flows.

The LDAP directory browser now displays all address books consistently across devices, with better contact search, hierarchical grouping, and encrypted credentials.

A powerful new address book system lets you create global, team, and subscription-level contact directories with CSV import/export and bulk assignment to phone lines.

Compatible VoIP handsets can now search and browse your corporate address book directly from the phone's directory, with automatic LDAP credential provisioning.

You can now filter SIP endpoints by subscription directly from the Subscriptions page, with accurate registration counts on dashboard status cards.

SIP endpoint status now uses a clear three-colour system — green for registered, grey for unregistered, and orange for pending — making device state easier to understand at a glance.