Cloud PBX Features

This is a step-by-step guide on how to handle audio prompts (recordings) used within an Interactive Voice Response (IVR) system.

Call Parking is a feature in business phone systems that enables you to place a call on hold and let another employee resume the same call from a different phone.

Note: To use this feature a request to [email protected] will need to be raised The purpose of this feature code is to allow you to change the Caller ID…

We are excited to introduce Handset-Based Caller ID Presentation Swapping, a feature that empowers you to change the default Caller ID presented on outbound…

This is a step-by-step guide on how to handle custom Music on Hold (MOH) as part of our Cloud PBX platform.

The following functions can be performed by dialling special feature codes on your handset.

We are excited to introduce the Group Paging feature, a powerful tool for broadcasting one-way audio messages to a group of extensions simultaneously.

We are pleased to introduce the Intercom Feature, a convenient way to initiate instant, two-way communication with specific extensions within your organization.

We are pleased to introduce Mailbox Access Pre-Auth, a convenient feature that allows you to access your voicemail messages directly without entering your…

Simtex is proud to introduce a new feature – the ability to route calls to your 1800/1300 numbers based on the caller’s geographic location.

This guide explains how to upload voicemail audio files to your voicemail mailbox.

We are excited to introduce Voicemail Direct, a new feature that allows you to send calls directly to a specific extension’s voicemail.