General

We’re committed to continuously enhancing our VoIP services to meet your communication needs. Here’s a list of our latest and upcoming features designed to improve your experience:

Ensure that you are not under contract with your current provider, as this may prevent porting.

Simtex customers have varying custom rules setup to handle inbound calls.

Calls to 1300 and 1800 numbers contain additional data which allows us to see the caller’s location/area.

This feature allows you to add tags to incoming calls, which are presented on the phone screen whilst ringing.

Simtex has implemented a system which blocks access to certain international country codes by default.

Audio / media traffic flows through various gateways within Simtex, hence if you are having issues with one-way or no-way audio/media you may need to open up…

Depending on the subscription type, important options are now hidden from end user accounts.  This is to prevent accidental changes which could be business impacting.

Everything you need to know to order, set up, and start using your Simtex Cloud PBX phone system.