Assigning numbers to users and resource accounts
UpdatedCaller ID Management (over-stamping)
UpdatedApplies to all new Teams trunks provisioned after 15 June 2023 unless you have requested a migration.
Connecting to Teams PowerShell environment
UpdatedMany administration tasks for Teams require the use of PowerShell. To connect to the Teams environment via PowerShell, do the following:
Creating Automated Attendants or Queues
UpdatedAutomated Attendants (AA) and Queues are called ‘Voice Applications’ in Teams.
Number Translation – Migrating number blocks (DIDs) to Teams
UpdatedSetting up and configuring Teams can be a pain, especially when it comes to managing temporary numbers before your real-world numbers port across.
Teams Direct Route Setup Guide
UpdatedThe following guide will run through how to setup your Microsoft 365 tenancy with a Simtex Teams Direct Route SIP Trunk.
Teams International Call Restrictions
UpdatedIf you would like to limit a subset of users to only call Australian numbers, the following voice routing policy and PSTN usages.
Teams Licensing
UpdatedIn addition to a Direct Route Trunk from Simtex, various licenses or add-ons are required to use voice in Teams.